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Answer: B

Questions: 68
What of the is not the function provided by a switching system in a traditional telephony network?
(Choose three.)

A. Call setup
B. Call supervision
C. Quality of service
D. Codec processing
E. Voice compression
F. Customer IDs and telephone numbers

Answer: D Questions: 69
Which type of voice port will be most cost effective to allow the gateway to terminate two circuits
from the PSTN or a PBX?

A. FXO
B. FXS
C. PRI T1
D. E1
E. E&M
F. BRI
G. CAS T1
H. E1

Answer: E

Questions: 73
The Woodhull Ink Company has successfully installed the CUE module in its router’s chassis.
Which two configuration items are necessary for the module to function properly? (Choose two.)

A. A default gateway must be assigned to the service module.
B. The ip numbered command must be used to save the subnet.
C. A subnet must be created that appears in all of the routing tables to make the module
reachable.
D. The interface service engine needs to have an IP address that is on the same subnet as the
service module.
E. The IP address of the service engine must be static and assigned to the interface to avoid the
need for a new subnet.
F. Two virtual IP addresses are needed to represent the two ends of the physical Ethernet
connection across the backplane.

Answer: A, D
Questions: 75
The Point North Company has a few slow links in its voice and data network. Which two
techniques can be used to reduce delay in voice transmission? (Choose two.)

A. FIFO queuing
B. Buffering voice packets
C. Fragmentation of large packets
D. Compression of IP, RTP, and UDP headers
E. Increasing priority queue sizes

Answer: C, D
Question: 80
Which Cisco Unified Communications layer is the call processing layer?

A. Layer A including video,communications client, software-based phones, IP Phone
B. Layer B including Voice mail,Presence,Contact Center
C. Layer C including Cisco Unified Communications manger,Directory Server.
D. Layer D including Gateway, Router, Switch.

Answer: C

Question: 81
What are the three VTP modes on Cisco switches?

A. Master
B. Client
C. Server
D. Transparent

Answer: B, C, D

Question: 82
An analog telephone is connected to a _______ port on a router?

A. FXO
B. E1
C. T1
D. FXS

Answer: D

Question: 83
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A. CISCO 640-460 EXAM certifies you with CCNA Voice certificate. This exam confirms basic IP telephony installation, configuration, and maintenance skills by testing a candidate’s knowledge of implementing and configuring small- to medium sized IP Telephony solutions using Cisco Unified Communications Manager Express, Cisco Unity Express, and the UC500 Smart Business Communications System solutions.

Q. What are the prerequisites for the CISCO 640-460 exam?

A. You need to have CCNA or any CCIE certification before preparing for this exam.

Q. What credit does the CCNA voice exam provide?

A. By achieving the CCNA Voice certification, you get ready for new career opportunities in voice networking. Passing the CCNA Voice Exam is an important step toward achieving the Cisco CCVP and other professional-level Cisco certifications.

Q. What certificate does it provide?

A. 640-460 provides the CCNA Voice certificate. By this you are known as a Voice Technologies Administrator, Voice Engineer, and Voice Manager.

Q. How many questions are asked in the test?
A. There are 55 to 70 questions related to Installation, configuration, and maintenance of small to medium size IP telephonic communication are asked in this paper.

Q. What is the duration of the test?

A. The duration of the test is 90 minutes.

Q. What is the passing score?

A. You need to score at least 825 marks out of 1000.

Q. What is the test retake policy?

A. If you fail this exam you will have to wait for 5 calendar days to retake the test.

Q. Why should I become certified?

A. You should have this certification because CCNA Voice certification gives a strong foundation invoice applications and concepts of infrastructure and are capable of performing baseline installation, operational, and maintenance tasks on Cisco VoIP solutions, particularly the Smart Business Communications System telephony.

Q. What are the skills being measured for the exam?

A. The CCNA Voice Certification enterprise option assesses skills/knowledge related to the Cisco Unified Communications Manager 6.0 (CUCM) 6.0. It is typically employed by large organizations such as governments, large companies, and colleges.

Q. Where to take the test?

A. You can take the test at any Prometric testing facilities and vue centre.

Q. What can I expect from Cisco if I pass the 640-460 exam?

A. When you pass the 640-460 exam Cisco will award you a certificate of CCNA Voice.

A. Time-division multiplexing transmits one voice signal at a time over a four-wire path.
B. Time-division multiplexing consecutively transmits multiple voice signals across four separate
communication mediums.
C. Time-division multiplexing simultaneously transmits multiple separate voice signals over one
communication medium by quickly interleaving pieces of each signal, one after another.
D. Time-division multiplexing consecutively transmits one voice signal at a time over one or more
communication mediums by quickly dividing pieces of each signal into equal bandwidth sizes
and sending them in the order they are received. Information from each data channel is
allocated bandwidth based on the current bandwidth needed for each time slot. This is
determined by whether or not there is data that needs to be transmitted.

Answer: C

Questions: 55
Benson’s Able Messenger Service wants to install a new UC500 solution. Which four of these
provide information from the existing numbering plan that helps you design an effective VoIP dial
plan? (Choose four.)

A. Station number
B. Subscriber code
C. Direct inward dial ranges
D. Length of internal number extensions
E. Number of digits forwarded by the local CO
F. Cisco Unified Communications Manager route pattern used for internal calls

Answer: A, C, D, E

Questions: 58
The XYZ Corporation is migrating from a traditional PBX to a Cisco Unified Communications
system. While the migration is taking place they need to provide common channel signaling
connectivity to the PBX from the Cisco Unified Communications system. Which type of gateway
would be required?

A. Analog station gateway
B. Digital trunk gateway
C. Analog trunk gateway
D. Digital station gateway

Answer: B

Questions: 59
What statement about the Cisco Unity Express AIM Module and the Cisco Unity Express Network
Module is true?

A. The AIM module takes up a router slot whereas the network module does not.
B. The network module takes up a router slot whereas the AIM module does not.
C. The AIM module runs the Linux OS whereas the network module runs the Cisco IOS software.
D. The network module requires the Cisco Unified Communications Manager Express to be
preconfigured whereas the AIM module does not.

Answer: B
Questions: 60
What is the key command to use when deploying the partially automated telephone setup
process?

A. Auto qos
B. Auto assign
C. Auto start-dn
D. Auto phone-type
E. Auto start-ephone-dn
F. Auto telephony-service

Answer: B

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A customer is in the planning stages of deploying a Cisco Unified Communications solution for
their company. Previously, they were leasing a traditional PBX system from the telco and they
have very little experience with voice. The customer wants to know what two signaling methods
between the IP phone and the Cisco Unified Communications Manager Express are available for
their use. (Choose two.)

A. H.323
B. SCCP
C. MGCP
D. SIP
E. RTP

Answer: B, D
Questions: 37
Which three options can be configured using Cisco Configuration Assistant? (Choose three.)

A. Voice VLAN only
B. Voice and data VLANs
C. Script selection for the AutoAttendant
D. Sip trunk to an ITSP
E. Voice-mail archive

Answer: B

Questions: 38
In which two situations would a voice gateway be required? (Choose two.)

A. To connect a corporate or branch location to an IP WAN
B. To connect a corporate or branch location using VoIP to the PSTN
C. To connect a Cisco Unified Communications Manager to a LAN
D. To connect a Cisco Unified Communications network to a PBX
E. To connect a corporate or branch location to a MAN

Answer: B, D
Questions: 39
Which best describes the auto-attendant in a Cisco Unified Communications environment?

A. A set of call processing instructions that automatically tell the system what to do when it
reaches a particular system ID
B. A system that automatically allows inside or outside callers to leave voice-mail messages 24
hours, 7 days a week, even when no operator is on duty
C. A function that greets and guides callers through a telephony system in a friendly and timely
manner, allowing them to reach an endpoint, leave messages, or speak to an operator
D. A function that allows the option of listening to, composing, replying to, forwarding, or deleting
calls or voice-mail messages through a website without the need of a live telephone operator

Answer: C

Questions: 40
Which statement about the Cisco Unity Express default AutoAttendant is true?

A. The default AutoAttendant must be enabled during the Initialization Wizard process otherwise
voice-mail services will not function.
B. Enabling the default AutoAttendant is not mandatory during the Initialization Wizard process.
C. The default AutoAttendant is enabled by default with the exception of the prompts that must be
recorded via AvT.
D. The default AutoAttendant cannot be used as is, and it must be customized for the particular
environment it will be used in.
Answer: B

Questions: 41
What is a numbering plan?

A. It describes the path from one endpoint to another.
B. It describes the calling privileges of an endpoint.
C. It describes how digits are manipulated in processing a call.
D. It describes call coverage in a dial plan.
E. It describes the endpoint addressing used in a voice system.

Answer: E

Questions: 42
What protocol is used to monitor and provide control information about the quality of an RTP
session?

A. UDP
B. RTP
C. NTP
D. RTCP

Answer: D

Questions: 43
Which three of these are part of the e.164 number in the ITU-T numbering plan for geographic
areas? (Choose three.)

A. SANC.SPID
B. Station code
C. Country code
D. Subscriber number
E. Numbering plan area
F. National destination code

Answer: C, D, F

Questions: 44
Which three are components of a dial plan? (Choose three.)

A. Call legs
B. Endpoint addressing
C. centralized control
D. Call coverage
E. Digit manipulation
F. Decentralized control

Answer: B, D, E

Imagine yourself walking into a small business and showing them how to set up their voice and data networks. And then doing the setup for them. This will be you — once you’ve completed Jeremy Cioara’s CCNA Voice video series.

Jeremy’s training provides you with everything you need to know about setting up a Voice over IP (VoIP) telephone network for businesses of up 200 users.

VoIP Enriches Everyone
Employers everywhere are switching from PBX to internet-based VoIP systems. Why? Because the potential cost savings are huge. Using Cisco Unified Communications, organizations can merge their voice, data and video networks — often using their existing equipment.

But businesses aren’t the only ones making money from VoIP. It’s also lucrative for IT pros holding CCNA Voice certification. And because so many Cisco professionals don’t yet understand VoIP, isn’t it worth your while to become one of those who does?

Employers will value the efficiency you bring to their operations. Extension Mobility unshackles employees from cubicles. Open Architecture allows for multi-vendor equipment solutions. Internet Website integration keeps customers happy. And unified inboxes for voicemail, email and faxes simplify life for everyone.

Bridging the Gap to CCVP
CCNA Voice bridges the gap between CCNA and CCVP. So while you’re earning CCNA Voice certification and learning valuable on-the-job skills with Jeremy’s help, you’ll also be advancing towards even more marketable CCVP certification.

Jeremy knows how to make serious learning fun. Rather than just presenting information (generic syntax, tips, etc.), his series walks through a practical deployment of a VoIP network, step-by-step.

Cisco’s CCNA Voice exam uses real-world, scenario-based questions. Jeremy makes sure you’re ready for this type of test. You’ll actually see a network materialize before your eyes. Doesn’t that sound like a great way to learn?

Cisco CCNA Voice: Voice Specialist Certification Exam-Pack 640-460: IIUC Contents:

* Welcome to VoIP: Cisco Certification and Getting the Most from This Series (free video)
* Welcome to VoIP: Voice in a Packet…What’s the Big Deal?
* Historic Voice: Understanding Analog Connectivity
* Historic Voice: Digital Connectivity
* Historic Voice: Digital Connectivity, Part 2
* Historic Voice: Legacy Voice Components and Connectivity
* Cisco VoIP: Understanding the Pieces of a Cisco Voice Network
* Cisco VoIP: Understanding the Pieces of a Cisco Voice Network, Part 2
* Network Foundations: Preparing the Infrastructure for VoIP
* Network Foundations: Preparing the Infrastructure for VoIP, Part 2
* Cisco CME: Hardware Requirements and Installation Process
* Cisco CME: Ephones and Ephone-DNs
* Cisco CME: Ephones and Ephone-DNs, Part 2
* Cisco CME: Ephones and Ephone-DNs, Part 3
* Cisco CME: Voice Productivity Features
* Cisco CME: Voice Productivity Features, Part 2
* Gateways and Trunks: Understanding Voice CODECs
* Gateways and Trunks: Connecting CME to Other Voice Systems
* Gateways and Trunks: Understanding and Configuring Dial Peers
* Gateways and Trunks: Understanding and Configuring Dial Peers, Part 2
* Gateways and Trunks: Manipulating Dialed Digits
* Cisco Unity Express: Hardware Requirements and Features
* Cisco Unity Express: Installation and Configuration
* Cisco UC500: The Ultimate All-in-One Data and Voice Device
* A Final Word to CCNA Voice Test Takers
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