ccna voice 640-460 Practice Exam
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Cisco 640-460 Practice Exam
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A customer is in the planning stages of deploying a Cisco Unified Communications solution for
their company. Previously, they were leasing a traditional PBX system from the telco and they
have very little experience with voice. The customer wants to know what two signaling methods
between the IP phone and the Cisco Unified Communications Manager Express are available for
their use. (Choose two.)
A. H.323
B. SCCP
C. MGCP
D. SIP
E. RTP
Answer: B, D
Questions: 37
Which three options can be configured using Cisco Configuration Assistant? (Choose three.)
A. Voice VLAN only
B. Voice and data VLANs
C. Script selection for the AutoAttendant
D. Sip trunk to an ITSP
E. Voice-mail archive
Answer: B
Questions: 38
In which two situations would a voice gateway be required? (Choose two.)
A. To connect a corporate or branch location to an IP WAN
B. To connect a corporate or branch location using VoIP to the PSTN
C. To connect a Cisco Unified Communications Manager to a LAN
D. To connect a Cisco Unified Communications network to a PBX
E. To connect a corporate or branch location to a MAN
Answer: B, D
Questions: 39
Which best describes the auto-attendant in a Cisco Unified Communications environment?
A. A set of call processing instructions that automatically tell the system what to do when it
reaches a particular system ID
B. A system that automatically allows inside or outside callers to leave voice-mail messages 24
hours, 7 days a week, even when no operator is on duty
C. A function that greets and guides callers through a telephony system in a friendly and timely
manner, allowing them to reach an endpoint, leave messages, or speak to an operator
D. A function that allows the option of listening to, composing, replying to, forwarding, or deleting
calls or voice-mail messages through a website without the need of a live telephone operator
Answer: C
Questions: 40
Which statement about the Cisco Unity Express default AutoAttendant is true?
A. The default AutoAttendant must be enabled during the Initialization Wizard process otherwise
voice-mail services will not function.
B. Enabling the default AutoAttendant is not mandatory during the Initialization Wizard process.
C. The default AutoAttendant is enabled by default with the exception of the prompts that must be
recorded via AvT.
D. The default AutoAttendant cannot be used as is, and it must be customized for the particular
environment it will be used in.
Answer: B
Questions: 41
What is a numbering plan?
A. It describes the path from one endpoint to another.
B. It describes the calling privileges of an endpoint.
C. It describes how digits are manipulated in processing a call.
D. It describes call coverage in a dial plan.
E. It describes the endpoint addressing used in a voice system.
Answer: E
Questions: 42
What protocol is used to monitor and provide control information about the quality of an RTP
session?
A. UDP
B. RTP
C. NTP
D. RTCP
Answer: D
Questions: 43
Which three of these are part of the e.164 number in the ITU-T numbering plan for geographic
areas? (Choose three.)
A. SANC.SPID
B. Station code
C. Country code
D. Subscriber number
E. Numbering plan area
F. National destination code
Answer: C, D, F
Questions: 44
Which three are components of a dial plan? (Choose three.)
A. Call legs
B. Endpoint addressing
C. centralized control
D. Call coverage
E. Digit manipulation
F. Decentralized control
Answer: B, D, E
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